Amazon has done something for all of retail, which is resetting the customer expectations about how quickly and easily you can get things.
Mary Dillon
ExpectationsCustomerYouDoneGet
I've been a regular customer at CVS Pharmacy, the country's second-largest drugstore chain, for 20 years. I've spent a small fortune there over that span, visiting several times a week to pick up everything from milk to toothpaste to prescriptions.
Walt Mossberg
SmallCustomerWeekCountryMilkUp
I'm making a case against how money managers are handling customers' money. The objective of the customer is not being met if the fund managers are diversifying their assets into hundreds of businesses. If they do this, they are typically performing close to the indexes. But that's not the way wealth is created.
Michael Lee-Chin
MoneyCustomerWealthWayAgainst
We built TransferWise focused on customer innovation. That means we build our product based first and foremost on our customers.
Taavet Hinrikus
InnovationCustomerFocusedBuild
The key for us is to have assets that are easy for people to get to and they want to use. So Go90 right out of the gate will have certain things that are exclusive to Verizon, but you can download it if you're a Sprint customer or T-Mobile customer, and they're doing that. Things like the AwesomenessTV - exclusive content.
Lowell McAdam
PeopleKeyDoingCustomerEasyYou
In order to seize the opportunity presented by the acceleration of 5G, we plan to invest approximately €100 million in 2018 to meet near-term customer requirements for early 5G trials.
Rajeev Suri
OpportunityCustomerPlanEarlyMeet
A diverse customer base helps insulate you; a few large accounts can leave you vulnerable to their whims.
Jason Fried
CustomerYouLeaveLargeFewBase
It's so important that we tell customers what's going on as best as we can. And we're trying to do that. We don't often know ourselves, for so many different factors, but reliability, flexibility, and information are the three critical customer service orientations.
Oscar Munoz
ServiceBestCustomerInformation
Just as we are enhancing the customer side of our marketplace, we are also looking for ways to increase our contributor expense.
Jon Oringer
LookingCustomerSideJustOurWays
I don't like to dictate the style to the customer, I believe people give something their own trend.
L'Wren Scott
StylePeopleBelieveCustomerOwn
Usually all I care about is how elegant or over-the-top the pieces are, it's nice to really get to understand what the customer wants and needs as opposed to just focusing on the aesthetic.
Christian Cota
CareAestheticCustomerNiceElegant
I'm a capitalist by conviction and profession. I believe the best economic system is one that rewards entrepreneurship and risk-taking, maximizes customer choice, uses markets to allocate scarce resources and minimizes the regulatory burden on business.
Gary Hamel
BusinessBestBelieveCustomer
When you're thinking about your next product or current product and wondering how to make it different so you don't have competition, understand the job the customer needs to get done.
Clayton M. Christensen
JobCompetitionThinkingCustomer
You can be a great researcher, and you can think you have great ideas, but until you're forced to talk to a potential customer, you never really know.
Dan Lipinski
GreatIdeasThinkPotentialCustomer
As an Old Navy style attendant, I'm all about upgrading your bare basics and presenting them to your customer as basics you need to have in your wardrobe.
Brad Goreski
StyleCustomerYouNavyBasicsNeed
As a customer, I would see pieces that I loved and then find out they weren't being made because no store had ordered them.
Aslaug Magnusdottir
LovedCustomerFindSeeOutPieces
The purpose of a business is to create a customer.
Peter Drucker
BusinessPurposeCustomerCreate
So I think instead of focusing on the competition, focus on the customer.
Scott Cook
FocusCompetitionThinkCustomer
I have no issue with raising minimum wage, but then the customer can't say to us, 'Why are you raising your prices?'
Tilman J. Fertitta
CustomerYouSayWhyMinimum Wage
There is no question that there is a capability that the Internet affords us to get a closer look at the customer and to be closer to the customer.
Richard Hayne
InternetCustomerLookQuestionUs
It's no fun being a salesperson when it feels like you're talking to a wall. That's what it feels like when you haven't learned your customer's points of interest.
Mark Goulston
FunCustomerTalkingYouWallBeing
My first customer is myself. When I tell a story I like, I can sleep easy. I'm sorry when audiences don't like it, but I have no choice.
Lina Wertmuller
MyselfSleepSorryStoryCustomer
The Kitchen was a really great concept; it just wasn't at the price point that made it accessible to people. People could visit occasionally, and some people were coming regularly. It just wasn't a novel concept for every customer.
Kimbal Musk
GreatPeopleKitchenCustomerPrice
You shouldn't take a customer who's buying an album, who's happy buying an album, and try to tell them that what they're doing is wrong.
Jimmy Iovine
HappyDoingCustomerYouWrongTry
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