Classic cable TV may have hit its peak, but it's still a huge force, and the streaming apps of many cable networks still require you to authenticate that you're a paying cable customer every time you want to use a new such TV app.
Walt Mossberg
TimeCustomerYouNewWantClassic
We are headed toward 'perfect capitalism,' when the laws of supply and demand become exact, because everyone knows everything about a product, service or customer. We will know precisely where the supply curve meets the demand curve, which will make the marketplace vastly more efficient.
Michio Kaku
ServiceCapitalismCustomerPerfect
In the South, we tell stories. We tell stories if you're in a sales position, if you're in a retail position, you lure your customer by telling a story. You just do.
Tate Taylor
StoryCustomerYouSalesTellJust
We looked at the customer segment that we want to go after, the Millennials, which everybody wants to go after. They are not buying linear TV.
Lowell McAdam
CustomerGoWantMillennialsBuying
Knowing your customer inside and out is mission-critical, and it takes time. It's impossible to hit on the insights that will ultimately decide your company's fate without putting them to the test - literally - even if that takes longer than you'd have liked.
Sallie Krawcheck
TimeImpossibleFateCustomerYou
Targeted marketing delivers a lower customer acquisition cost and gets you to profitable growth faster. The goal is to quickly identify the costs associated with acquiring your most profitable segment of customers and the incremental value - if any - of going beyond your core.
Jay Samit
GrowthValueCustomerYouGoalCost
We are dedicated to setting the standard for customer service among U.S. airlines, as we elevate the experience our customers have with us from booking to baggage claim.
Oscar Munoz
ServiceExperienceCustomerElevate
We continually hear from our engaged customer base that Shutterstock's content is a true differentiator, given not only the size of the library but also the quality and diversity of the images we offer.
Jon Oringer
QualityDiversityLibraryCustomer
It's so important your customer can rely on you for your classics.
L'Wren Scott
CustomerYouImportantClassicsYour
Am I an Apple bigot? No. I can critique their products and their customer service philosophy. But overall, they do better than any other player.
Donald Norman
ServiceBetterCustomerPhilosophy
Broadband gives small businesses the opportunity to broaden their customer base and reduce their overheads through e-commerce platforms.
Hamadoun Toure
OpportunitySmallCustomerThrough
During the early stages of an industry, when the functionality and reliability of a product isn't yet adequate to meet customer's needs, a proprietary solution is almost always the right solution - because it allows you to knit all the pieces together in an optimized way.
Clayton M. Christensen
TogetherCustomerSolutionYouEarly
We always talk about how you have to build a brand from the inside out, not the outside in. Brands are not wrappers. Brands are based on the values of the founders, and then they spread to the people who work for the company, and then that psychological contract is spread to the customer.
Dan Levitan
WorkPeopleBrandCustomerYouTalk
If the asset solves a real problem for a real customer, then there'll be value in the asset.
Brad Garlinghouse
ValueProblemCustomerRealAsset
I'm Icelandic, from this small country where there was very limited access to fashion when I was growing up, and so, for me, it's really important to have a product that's relevant for this global customer.
Aslaug Magnusdottir
MeGrowing UpFashionSmallCustomer
The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.
Peter Drucker
ServiceCustomerMarketingKnowAim
Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff.
Scott Cook
FocusCustomerCostOwnYourStuff
Customer service, they say, is dead. Actually, it isn't. It's just hiding behind a call center in Manila.
Timothy Noah
ServiceCustomerSayDeadThey Say
Repositioning a brand is never easy and rarely without pain. I believe the Urban brand is making the necessary changes that will allow it to more fully engage its traditional customer and return to solid profitability.
Richard Hayne
PainBelieveBrandCustomerEasy
Customers are your best teachers. Learning about your customer's beliefs, values, and priorities teaches you which selling points you should emphasize.
Mark Goulston
LearningBestPrioritiesCustomer
Customer service is just a day-in, day-out, ongoing, never-ending, unremitting, persevering, compassionate type of activity.
Leon Gorman
ServiceCustomerCustomer Service
The customer wants what the customer wants - when they want it, where they want it, and how they want it. And if you want to build a big business, and you want to be meaningful to a big, broad group of customers, you need to think about how you're going to meet them in the various places where they might expect to see you.
Kirsten Green
BusinessThinkCustomerYouMeet
As soon as I go to Wall Street, my customer - all of a sudden, I'm working for people that don't know me. They don't know how much I love what I do.
Jimmy John Liautaud
LovePeopleMeCustomerWallKnow
I am concerned about any attrition in customer traffic at Starbucks, but I don't want to use the economy, commodity prices or consumer confidence as an excuse.
Howard Schultz
ConfidenceI AmCustomerWantPrices
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