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Customer Quotes

Right or wrong, the customer is always right.

Customer Wrong Right Always

It's almost always easier to sell to an existing customer base than to find a new one.

Customer Find New Always Sell Than

Small businesses were slower than large businesses in adopting broadband. One of the reasons was they were concerned with putting their customer lists online or in the cloud.

Julius Genachowski

Small Customer Cloud Lists Online

You have got to have discipline and focus - on the customer and how you run the business.

Business Discipline Focus Customer

I worry all the time that we're going to screw up a customer's offer.

Time Worry Customer Up Going Offer

We'd love to see a world where Venmo added support on the blockchain, then a Circle customer could pay a Venmo customer using their QR code or their blockchain address - and go between those instantly and for free.

Love Support World Free Customer Go

Some analysts think people come into our shops and then go and buy the product on the Internet, but the manufacturer knows if the customer can't see the product and assess it, they won't buy.

People Think Internet Customer Go

When a customer is really not happy, it's a very unpleasant experience.

John L. Flannery

Experience Happy Customer Very

We need to reengineer companies to focus on figuring out who the customer is, what's the market and what kind of product you should build.

Focus Customer You Kind Build Need

Success begets success in terms of customer deployments and having truly happy customers.

Success Happy Customer Begets Having

In our product development cycle, we ask and listen to our customer about what she wants.

Customer Development Listen She Ask

We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient.

Ideas Customer Three First Reason

You know the old adage that the customer's always right? Well, I kind of think that the opposite is true. The customer is rarely right.

Charlie Trotter

Think Customer You Know Kind True

The gun dealer is not only paying these two police officers, but more importantly, the gun dealer has said he will never again sell more than one gun to a customer. This is exactly what we're trying to get the gun industry across the country to do.

Michael D. Barnes

Police Gun Customer Trying Country

Certain product lines are more suited to be manufactured in proximity with the customer, while others are more suitable to be manufactured in India.

Customer India Product Others More

I would love it if you became a Santander customer.

Ana Patricia Botin

Love Customer You Would Became

There are a few giant companies that I love, and I love Amazon. Their customer service is impeccable: sometimes, just for the hell of it, I'll sleep on a mattress for three years and return it.

Love Service Sleep Hell Customer

The Value Proposition Canvas functions like a plug-in to the Business Model Canvas and zooms into the value proposition and customer segment to describe the interactions between customers and product more explicitly and in more detail.

Business Value Detail Customer More

That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers.

Service Value Start Customer You

The goal of listening to customers is not to please every one of them. It's to figure out which customer segments serve your needs - both short and long term.

Listening Short Customer Long Goal

I never looked at ECW as wrestling. I always considered it more of a theology. I don't know whether I had or didn't have a messianic complex during that time. But I bought into the movement as much as, if not more than, anybody else. If I sold anyone on the religion of extreme, I was its number-one customer.

Time Religion Customer Know Movement

Every other fashion brand out there - including those that I call 'competitors' - are run by mostly old white men, and the customer knows it.

Men Fashion Brand Customer Run Out

I've been a customer of the top venture capital firms, so I know exactly what they do and don't do.

Marc Andreessen

Customer Know Top Venture Capital

Many corporate leaders and employees have the right intentions, but it can be overwhelming when you consider how everything is affected from leadership styles, to organizational structure, to employee engagement, to customer service an marketplace.

Simon Mainwaring

Leadership Service Employees Customer

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