Because Microsoft seems to sometimes not trust customer choice, they salt XP with all these little gizmos and trap doors to get people to try Microsoft stuff. But the reality is that we're downloading more players than we ever have on a worldwide basis.
Rob Glaser
TrustPeopleRealityDoorsCustomer
Restaurants with small courses that give the customer choices, and that don't obligate them to spend a fortune, are going to do very well.
Danny Meyer
SmallChoicesCustomerFortuneGoing
What you find is, you have to deliver a product that has value to the customer. When you do, and I think the wind community is getting much closer to that, customers will want it.
Mike Pompeo
CommunityValueWindThinkCustomer
It turns out that CVS is one of about 40 merchants in a consortium that formed in 2011 to develop their own mobile-phone-based payment system. The consortium, called the Merchant Customer Exchange, or MCX, is in large part all about eliminating, or at least reducing, the fees banks charge retailers for swiping credit cards.
Walt Mossberg
CustomerCreditCardsOutOwn
The objective of the customer is not being met if the fund managers are diversifying their assets into hundreds of businesses. If they do this, they are typically performing close to the indexes. But that's not the way wealth is created.
Michael Lee-Chin
CustomerWealthWayBeingPerforming
There's one thing a CEO should always keep at the front of their mind, and that's customer needs.
Taavet Hinrikus
MindCustomerAlwaysKeepOne Thing
The OnCue platform and team will help Verizon bring next-generation video services to audiences who increasingly expect to view content when, where, and how they want it. Verizon already has extensive video content relationships, fixed and wireless delivery networks, and customer relationships in both the home and on mobile.
Lowell McAdam
HomeTeamViewCustomerHelpWant
You can't just tell your team, 'Think long term.' It doesn't work that way. When you are starting out, you have to always think about trying to build something of value for the customer: something they can use all the time, something of use.
Ram Shriram
WorkTimeValueTeamThinkCustomer
I used to think that deadlines should be ignored until the product was ready: that they were a nuisance, a hurdle in front of quality, a forced measure to get something out the door for the good of the schedule, not the customer.
Jason Fried
GoodQualityDoorThinkCustomer
I think one of the things that, at least, I found out over - and many have in the industry - is that of all the customer service desires and needs, price is one of them.
Oscar Munoz
ServiceThinkCustomerPriceOver
I found it very helpful not to do the venture round. Instead, I started with very little money, a few thousand dollars, and I did every job myself. I was the first photographer. I was the first customer service rep. I was the first online marketing person.
Jon Oringer
MyselfServiceMoneyJobCustomer
I'm not an easy customer. My attention to detail could probably drive you mad. My eye still always goes toward the single flaw.
L'Wren Scott
DetailDriveEyeCustomerAttention
I like my customer to be fierce.
Christian Louboutin
FierceCustomerLike
It doesn't matter much where your company sits in its industry ecosystem, nor how vertically or horizontally integrated it is - what matters is its relative 'share of customer value' in the final product or solution, and its cost of producing that value.
Gary Hamel
ValueCustomerSolutionMatterCost
When you improve your product so it does the customer's job better, then you gain market share.
Clayton M. Christensen
JobBetterCustomerYouImprove
Our overriding mantra is to be customer champion.
Dan Schulman
ChampionCustomerMantraOur
I don't think value to the customer is achieved at the expense of employees' welfare.
Brad Stone
ValueThinkEmployeesCustomer
My advice to many ICOs is to start reading about startups and focus on the product, customer, and market as soon as the sale is over. And don't get distracted by post-ICO euphoria and the price of ETH or BTC.
William Mougayar
FocusStartReadingAdviceCustomer
Suppliers and especially manufacturers have market power because they have information about a product or a service that the customer does not and cannot have, and does not need if he can trust the brand. This explains the profitability of brands.
Peter Drucker
PowerServiceTrustBrandCustomer
In my view, product/market fit is the most important thing to get right as a startup entrepreneur. There's a variety of ways to do it, but without solving some pain point that the customer gets so excited about they tell their friends, it's really hard in the modern age to get any liftoff.
Scott Cook
AgePainViewFriendsCustomerHard
Apple is the only company that can take hardware, software, and services and integrate those into an experience that's an 'aha' for the customer. You can take that and apply to markets that we're not in today.
Tim Cook
TodayExperienceCustomerYouApple
At URBN, we see ourselves as customer specialists, a collection of brands, each one specializing in one particular customer group, a particular lifestyle or a life stage. We offer her things she wants in environments that inspire her. We talk to her and listen to her ideas and opinions.
Richard Hayne
LifeIdeasInspireCustomerOpinions
There's a battle between what the cook thinks is high art and what the customer just wants to eat.
Mario Batali
ArtBattleCustomerEatHighCook
Disruption starts with committing to excellence and taking a stand for your customer.
Lewis Howes
ExcellenceStandCustomerDisruption
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