There are times when I need to dig up the diagram for a type of satellite dish, for instance, but I just can't seem to phrase this need correctly. As a result, I'm inundated by advertising for satellite television and people's online customer reviews of such services when, in fact, I was only trying to figure out what a certain component is called.
Victor LaValle
PeopleAdvertisingCustomerResult
Through our effective campaign-management strategies, we're seizing opportunities to capture additional insights on customer behaviors, allowing us to reach and communicate with them more effectively.
Mindy Grossman
OpportunitiesReachCustomerCapture
As an entrepreneur, I've learned how crucial it is to be able to call a spade a spade and avoid falling in love with a particular strategy or product. Instead, you need to let the customer tell you what she needs - and to change her as she changes.
Sallie Krawcheck
LoveChangeStrategyCustomerYou
The issue is not to ask your customers what they want today, but to try to imagine what the customer is going to want in a world where, for instance, their cellphone is in their glasses.
Jay S. Walker
TodayGlassesWorldCustomerWant
In the telecommunications, consumer products, and railway businesses, there are very real consequences if you don't meet the consumer's needs and desires. There are also substantive rewards for doing so, and especially for exceeding customer expectations.
Oscar Munoz
ExpectationsDoingCustomerYouMeet
Citizens identify with something larger than themselves - if one's country is attacked, it can feel like a personal attack in a way that a fellow bank customer's account theft does not feel like a personal invasion.
Jonathan Zittrain
FeelCustomerCountryPersonalWay
One should always try to do the best you possibly can. I'm not in a race to the finish line - I won't put anything out until it's completely ready. You want to keep it special and unique for the customer.
L'Wren Scott
BestCustomerYouUniqueReadyWant
The easiest way to figure out who the customer is in an online space is to figure out who is paying for the thing. Usually, the people paying are the customers. So on Facebook, the people paying are marketers. That makes them the customers. And it means we are the product being delivered to those customers.
Douglas Rushkoff
SpacePeopleCustomerWayOutBeing
People ask me, 'What keeps you up at night?' It's delivering a personal experience to every Neiman Marcus customer. It's the hardest thing we do.
Karen Katz
ExperiencePeopleMeNightCustomer
If you understand cause and effect, it brings about a set of insights that leads you to a very different place. The knowledge will persuade you that the market isn't organized by customer category or by product category. If you understand the job that consumers need to complete, you can articulate all of the experiences in that job.
Clayton M. Christensen
KnowledgeJobCustomerYouPlace
I've never been a waitress, hostess, bartender or any of the typical side jobs you'd expect an actor to have. This is partly because I've always been afraid of dropping plates on customer's heads.
Candace Kita
CustomerYouActorBartenderNever
In the bubble that was dot-com 1.0 emerged Google, Amazon, and some of the most valuable companies on the planet. They were successful because they focused on their customer; they focused on revolutionary products.
Brad Garlinghouse
CustomerFocusedBubbleGoogle
Experts said public companies worry about the loss of customer confidence and the legal liability to shareholders or security vendors when they report flaws.
Barton Gellman
ConfidenceLegalLossWorryCustomer
We were the first multibrand platform for the customization of designer clothing. And it's great to be a first mover if you manage to pull it off. You can have a great competitive advantage. But if you're quite early, you're learning a lot: both learning as a company, and the customer is still learning.
Aslaug Magnusdottir
LearningGreatCustomerYouEarly
My own day-to-day observations confirm that many Americans can barely make change. At the supermarket where I buy groceries, I've watched more than one encounter at the cash register where both customer and clerk are befuddled at the prospect of double-checking the sums.
Priyamvada Natarajan
ChangeCustomerMy OwnMoreBuyOwn
I worked at Sears in the Woodfield Mall as a gift wrapper. I'm actually a great gift wrapper, and the customers were so nice to me. I was only 16, and eventually Sears put me in customer service because I was so friendly.
Sherri Shepherd
GreatServiceMeGiftCustomerNice
Forget 'branding' and 'positioning.' Once you understand customer behavior, everything else falls into place.
Thomas G. Stemberg
BehaviorCustomerYouPlaceForget
When our customer leaves Urban Outfitters, the Main Line is the type of place where more of them go than don't.
Richard Hayne
CustomerPlaceGoMoreLineUrban
You should not build your customer service system on the premise that your organisation will never question the whims of your clients.
Richard Branson
ServiceCustomerYouBuildClients
Value is created for the customer, and that allows our suppliers, agents and staff that work with Sany to obtain success.
Liang Wengen
WorkSuccessValueCustomerOur
I was in oil when oil was $8 a barrel and in construction when interest rates were 20 percent. I was looking for something everyone used and where you could build a customer base - and if it was successful, you could take it nationwide and even worldwide.
Kenny Troutt
ConstructionLookingCustomerYou
I wanted all my stores to be the same, to offer the same customer experience, whether I was there or not.
Jimmy John Liautaud
ExperienceCustomerSameOffer
Starbucks is committed to evolving and enhancing our customer experience with innovative and wholesome food offerings.
Howard Schultz
FoodExperienceCustomerStarbucks
With customers' permission, fintech firms have increasingly turned to data aggregators to 'screen scrape' information from financial accounts. In such cases, data aggregators collect and store online banking logins and passwords provided by the bank's customers and use them to log directly into the customer's banking account.
Jerome Powell
FinancialDataCustomerInformation
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