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Customer Quotes

Our customer base is not necessarily a leader, an early adopter.

Leader Customer Early Our Base

All business success rests on something labeled a sale, which at least momentarily weds company and customer.

Success Business Customer Company

Southwest Airlines is successful because the company understands it's a customer service company. It also happens to be an airline.

Service Customer Company Successful

The first step in exceeding your customer's expectations is to know those expectations.

Roy H. Williams

Step Expectations First Step Customer

Even if someone is already in your market space, ask yourself whether you can approach it from a different angle and thereby secure your own customer base.

Yourself Space Someone Customer You

Apple has beautiful design, beautiful product, incredibly functional. But mostly, it's about picking product, getting behind it, marketing it, and introducing it to a customer. What they've done just inspires me.

Beautiful Me Design Customer Apple

Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD. All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.

W. Edwards Deming

Light Expectations Customer You Him

I started at HSN in May of 2006, and by October, we had rolled out a new brand image, a new tagline, a new vision statement, a new customer manifesto, and new advertising.

Vision Advertising Brand Customer

Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.

Expectations Customer You Back Want

I am not pushy. You want it, you buy it. Most people hit the customer over the head. But if you're too self-important, it's kind of repellent.

I Am People Customer You Want Kind

I always write these movies that are far too big for any paying customer to sit down and watch from beginning to end, and so I always have this big novel that I have to adapt into a movie as I go.

Quentin Tarantino

Beginning End Customer Down Adapt

There is always going to be that luxury customer out there. I have clients who buy $10,000 dresses and clients who buy $60 dresses. It's not so much about the money. Design is a mentality.

Money Design Customer Luxury Clients

Pre-Internet, maybe it took six months for a fashion message to get across to a customer base. Fashion messages are now being sent out overnight, simultaneously, to every market in the world.

Natalie Massenet

World Fashion Customer Now Out Get

Every customer wants to run on all the clouds.

Clouds Customer Run Wants Every

For what we want to accomplish in the future, we have to be able to view everything from the eyes of the customer.

Future Eyes View Customer Accomplish

We all have jobs in our lives that we must get done. We reach out and bring products into our lives to get these jobs done. Marketing is all about asking, 'What job is the customer trying to accomplish?'

Clayton M. Christensen

Job Reach Customer Trying Accomplish

It is surprising how little most small business values the customers. A positive feedback from the customer is critical to your business, and what's more important is their referral.

Fabrizio Moreira

Positive Business Small Customer

Many companies talk about customer success, but how many actually put the customer first above all else, always?

Success Customer Talk First Always

I believe my customer knows her style and knows how to mix and match your style.

Style Believe Customer I Believe Her

When you are Uber, what we care about is the customer experience of getting somebody safely, cheaply, efficiently and reliably from where they are to where they want to go.

Anthony Levandowski

Experience Care Customer You Want

Accenture Interactive is working with many of the world's leading brands to transform the customer experience.

Pierre Nanterme

Experience World Customer Working

In the Internet economy, information is everything: The more a company knows about a consumer, the more carefully it can tailor its advertising to that customer, and the more revenue it can generate in return.

Sheldon Whitehouse

Advertising Internet Customer Economy

You can't drag people from understanding to action. A customer isn't actually at the last mile if you're the one dragging her to the finish line.

Thomas P.M. Barnett

People Action Understanding Customer

Besides offering desirable products, the Free People brand continue to produce some of the most compelling imagery and customer engagement in the industry.

People Free Brand Customer Industry

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