Oscar Munoz Quotes

In the telecommunications, consumer products, and railway businesses, there are very real consequences if you don't meet the consumer's needs and desires. There are also substantive rewards for doing so, and especially for exceeding customer expectations.

Oscar Munoz

Recitation: by Male by Female

Author Biography

Topics

ExpectationsDoingCustomerYouMeet

When I was younger, I thought that straight hair was, like, the only thing. So I was trying to be like Naomi Campbell or Tyra Banks. I didn't know that people would add hair for more length. I'm like, 'Oh all these people just have natural hair like this.' I obviously grew up and figured out that everyone does something to their hair.

Jillian Hervey

PeopleHairThoughtTryingKnowOut

I am a real New Yorker... I didn't go to Harvard, I didn't go to Yale... I rooted for the Yankees; I didn't root for the Boston Red Sox.

John Catsimatidis

I AmRedGoNewBostonReal

I'm not sure I can write about America for the same reason I'm not sure I can write about adults - I have no critical distance on either place.

Meg Rosoff

AmericaI CanPlaceDistanceWrite

I don't think I've played a lot of crazy people.

Melanie Lynskey

PeopleCrazyThinkCrazy PeopleLot

'The Book of Air and Shadows' was born during a conference with an intellectual property lawyer on a particular afternoon in November of 2003.

Michael Gruber

BookLawyerBornShadowsAir

Ancient eschatological texts are actually maps of the inner territories of the psyche that seem to transcend race and culture and originate in the collective unconscious.

Stanislav Grof

CultureRaceMapsCollectiveSeem

I'm a hopeless mother; a hopeless wife; I have to try harder. I'm just a pathetic case history, really.

Siobhan Fahey

MotherHistoryWifeHopelessTry

I was going blind, and I was in a wheelchair. I thought I was going to spend the rest of my life living with my parents.

Mary Lou Jepsen

LifeParentsRestThoughtBlind

My interest in art must have started with my Catholic upbringing. Art was everywhere: churches with its paintings, sculptures, stained glass, textiles, and fine metalwork.

Cheech Marin

ArtGlassInterestStartedFine

I've seen some terrible plays, but I generally enjoy myself. One play I walked out of, I have a tremendous respect for the author. That was Robert Wilson, something called 'Network,' which consisted of Wilson sitting on a bunk, the dialogue of the movie 'Network' looped in while a chair on a rope went up and down.

August Wilson

RespectMyselfEnjoyChairPlayOut

Another benefit of going to Cornell is that 90 percent of your friends are doctors.

Ato Essandoh

FriendsGoingYourPercentBenefit

Telephone operators have called me 'sir' since I was 6.

Suzanne Pleshette

MeTelephoneSirSince

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