American - Businessman | 1959 -
Let's be honest: the implementation of the United and Continental merger has been rocky for customers and employees.
Oscar Munoz
EmployeesImplementationHonestBeen
We are committed to re-earning your trust.
TrustYourCommitted
We will not only be more flexible when it comes to price, we'll also be more efficient operationally by forgoing pre-assigned seating, priority boarding, upgrading the option for last-minute changes.
PriceFlexibleWillMoreChanges
It is about the entire experience. It's not just a new seat. It's not just new meals. It's not just better wines.
ExperienceBetterNewMealsSeat
We set out to reinvent the whole business class experience. We went back to re-engineer everything we had thought about and made sleep a priority.
BusinessExperienceSleepThought
The level of improvement has been great across the industry, and we have improved along with everyone.
GreatImprovementEveryoneIndustry
Our progress isn't just limited to the operation. Financially, we have been performing well. United's 2015 earnings were one of the best in the company's history, and we made significant progress shrinking the margin gap with our closest competitors, strengthening our balance sheet, and returning significant cash to shareholders.
HistoryBestProgressBalanceCash
United spent $1.2 billion repurchasing shares in 2015 and plans to spend $1.5 billion on share repurchases in the first quarter of 2016. We have a lot of positive momentum, but this is just the beginning.
PositiveBeginningMomentumPlans
I am thrilled to return full time to a job and the employees I love.
LoveTimeJobI AmEmployeesReturn
We have to realize we have millions of human beings traveling on our equipment.
HumanRealizeHuman BeingsEquipment
Everyone has images in their mind of what to expect from different groups.
MindEveryoneExpectDifferent
Treating our customers and each other with respect and dignity is at the core of who we are, and we must always remember this no matter how challenging the situation.
RespectRememberSituationDignity
Copyright © 2024 QuotesDict Oscar Munoz quotes