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Patrick Lencioni Quotes

American - Writer | 1965 -

Too often, companies focus on systems and structures that facilitate cultural change at the mid-management level, overlooking problems closer to the top.

Patrick Lencioni

Change Focus Problems Top Level

Meetings are usually terrible, but they shouldn't be.

Patrick Lencioni

Meetings Terrible

Members of great teams confront each other when they see something that isn't serving the team.

Patrick Lencioni

Great Team Serving See Something

The problem is too often they are boring, and boring in a meeting happens for the same reason as in a book or movie - when there is not enough compelling tension. Meetings should be intense.

Patrick Lencioni

Book Meetings Problem Enough Meeting

When team members openly and passionately share their opinions about a decision, they don't wonder whether anyone is holding back. Then, when the leader has to step in and make a decision because there is no easy consensus, team members will accept that decision because they know that their ideas were heard and considered.

Patrick Lencioni

Leader Decision Step Ideas Team

What clients are really interested in is honesty, plus a baseline of competence.

Patrick Lencioni

Honesty Clients Competence Interested

At the heart of every great movie is conflict. It's the same with a meeting. There should be conflict and tension.

Patrick Lencioni

Heart Great Conflict Meeting Same

I've seen it again and again in my consulting: Most teams are too large to be innovative, despite their leaders' best intentions.

Patrick Lencioni

Best Intentions Seen Again Most

Enron - although an extreme case - is hardly the only company with a hollow set of values.

Patrick Lencioni

Values Company Only Hollow Set Case

You can go to work and actually make someone else's job less miserable. Use your job to help others.

Patrick Lencioni

Work Job Help Others Someone Help

Employees that feel known and they feel like they know why their job matters and they have a sense of measuring it stay later, do extra work, and are committed to the organization above the requirements that they have.

Patrick Lencioni

Work Job Organization Feel Employees

Although most executives pay lip service to the idea of hiring for cultural fit, few have the courage or discipline to make it the primary criteria for bringing someone into the company.

Patrick Lencioni

Courage Service Discipline Someone

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