American - Writer | 1965 -
If you could get all the people in the organization rowing in the same direction, you could dominate any industry, in any market, against any competition, at any time.
Patrick Lencioni
TimeCompetitionPeopleOrganization
Success is not a matter of mastering subtle, sophisticated theory but rather of embracing common sense with uncommon levels of discipline and persistence.
SuccessPersistenceDisciplineMatter
When team members trust each other and know that everyone is capable of admitting when they're wrong, then conflict becomes nothing more than the pursuit of truth or the best possible answer.
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Without trust, the most essential element of innovation - conflict - becomes impossible.
InnovationTrustConflictImpossible
Teamwork is a strategic decision.
DecisionTeamworkStrategic
For organizations seriously committed to making teamwork a cultural reality, I'm convinced that 'the right people' are the ones who have three virtues in common - humility, hunger, and people smarts.
TeamworkHumilityPeopleReality
When truth takes a backseat to ego and politics, trust is lost.
TruthTrustPoliticsEgoLostTakes
Failing to engage in conflict is a terrible decision, one that puts our temporary comfort and the avoidance of discomfort ahead of the ultimate goal of our organization.
DecisionConflictOrganizationGoal
Team members need to learn to leverage one another, and that doesn't happen over a golf game or on a phone. It happens by getting together and taking the time to know each other.
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I'm kind of a reluctant guru.
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God bless those employees at United who somehow continue to be gracious and patient and generous with customers even while bearing the brunt of a broken company themselves.
GodBrokenEmployeesCompanyPatient
I have yet to meet members of a leadership team who I thought lacked the intelligence or the domain expertise required to be successful. I've met many, however, who failed to foster organizational health. Their companies were riddled with politics, various forms of dysfunction, and general confusion about their direction and mission.
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