American - Writer | 1965 -
At its core, all authentic growth depends on more customers wanting more of what your company offers. Any other drivers - pricing gimmicks, heroic marketing efforts, forced acquisitions - are ultimately destructive.
Patrick Lencioni
GrowthMarketingMoreCompanyCore
Make sure that the people at the top are working together and there aren't divisions of labor. Don't have people working in silos; have them working across the team.
Working TogetherTogetherPeopleTeam
Clients don't expect perfection from the service providers they hire, but they do expect honesty and transparency. There is no better way to demonstrate this than by acknowledging when a mistake has been made and humbly apologizing for it.
HonestyServicePerfectionMistake
You have to build trust among team members so that people feel free to admit what they don't know, make mistakes, ask for help if they need it, apologize when necessary, and not hold back their opinions.
TrustMistakesPeopleTeamFreeYou
We learn by taking action and seeing whether it works or not.
ActionLearnSeeingTakingWorks
The truth is that intelligence, knowledge, and domain expertise are vastly overrated as the driving forces behind competitive advantage and sustainable success.
SuccessTruthKnowledgeIntelligence
On great teams - the kind where people trust each other, engage in open conflict, and then commit to decisions - team members have the courage and confidence to confront one another when they see something that isn't serving the team.
ConfidenceCourageGreatTrustTeam
Hungry people are always looking for more. More things to do. More to learn. More responsibility to take on.
ResponsibilityPeopleLookingLearn
People who have a sense of peace that their priorities are in the right place also have a sense of humility and a realistic view on life.
LifePeaceHumilityPeopleView
When employees feel anonymous in the eyes of their managers, they simply cannot love their work, no matter how much money they make or how wonderful their jobs seem to be.
WorkLoveEyesMoneyFeelEmployees
You need to make sure you hire people who are capable of being strong team players. Team members should fit the company's culture, be committed to the team, and be capable of being genuinely vulnerable and selfless.
CulturePeopleTeamStrongSelfless
There is almost nothing more painful for a leader than seeing good people leave a growing organization, whether it's a priest watching a Sunday school teacher walk out the door or a CEO saying goodbye to a co-founder.
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