American - Producer | October 27, 1958 -
Most of the time, you think the problem is not as big as it is - because it says something negative about you or your company or your leadership. Face the reality: The facts are not as you want them to be.
Judy Smith
LeadershipTimeNegativeFaceThink
Protect yourself by always having a record of what transpired or was said in any situation that might be considered sensitive.
YourselfSituationSaidProtectAny
Make sure you are clear about the expectations your boss has for you.
BossExpectationsYouClearSure
If you make a mistake at work, address it as soon as possible - don't hide it.
WorkMistakeYouHidePossibleSoon
When clients are involved in a crisis, we often start at the end. When this is over, where do you want to end up? What's your endgame? We try to start from that and work ourselves back.
WorkStartEndYouBackWant
We all make mistakes, and sometimes the difference that we forget is that the people we read about in the paper and on the Internet and see on TV, behind that is, at its core, a mistake.
MistakesMistakePeopleInternetSee
The same qualities that we all have that are good can lead us to bad things or lead us into a crisis if we don't try to balance them.
GoodBalanceBadCrisisTryLead
I think that scandal and intrigue and all of those sort of things that occur behind closed doors - whether it's on the Hill or in the White House - people all find intriguing.
PeopleThinkDoorsHouseFindWhite
Smart people are no different than anyone else. Sometimes they exercise bad judgment, like we all do.
SmartPeopleExerciseBadSometimes
'Scandal' is soooo Hollywood. It's not me.
MeHollywoodScandal
Look at the facts as they truly are, not as you want them to be.
FactsYouLookWantThemTruly
I charge by the hour, or I am on a retainer. We try to work with the client.
WorkI AmTryClientChargeHour
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