American - Businessman | January 12, 1964 -
The question really is, are you improving the world? And you can do that in many models. You can do that in government, you can do that in a nonprofit, and you can do it in commercial enterprise.
Jeff Bezos
GovernmentYou Can Do ItWorldYou
I think that, ah, I'm a very goofy sort of person in many ways.
ThinkPersonGoofyI ThinkManyAh
There are two kinds of companies, those that work to try to charge more and those that work to charge less. We will be the second.
WorkBusinessWillTryMoreTwo
The Moon Village concept has a nice property in that it basically just says, 'Look, everybody builds their own lunar outpost, but let's do it close to each other.' That way... you can go over to the European Union lunar outpost and say, 'I'm out of eggs. What have you got?'
MoonYouLookGoVillageNice
I don't think that you can invent on behalf of customers unless you're willing to think long-term, because a lot of invention doesn't work. If you're going to invent, it means you're going to experiment, and if you're going to experiment, you're going to fail, and if you're going to fail, you have to think long term.
WorkThinkLongYouInventionFail
The killer app that got the world ready for appliances was the light bulb. So the light bulb is what wired the world. And they weren't thinking about appliances when they wired the world. They were really thinking about - they weren't putting electricity into the home. They were putting lighting into the home.
HomeLightWorldThinkingReadyApp
Because, you know, resilience - if you think of it in terms of the Gold Rush, then you'd be pretty depressed right now because the last nugget of gold would be gone. But the good thing is, with innovation, there isn't a last nugget. Every new thing creates two new questions and two new opportunities.
GoodInnovationGoldOpportunities
We expect all our businesses to have a positive impact on our top and bottom lines. Profitability is very important to us or we wouldn't be in this business.
PositiveBusinessImpactImportant
You're not going to make Hemingway better by adding animations.
BetterYouGoingMakeAdding
We have the resources to build room for a trillion humans in this solar system, and when we have a trillion humans, we'll have a thousand Einsteins and a thousand Mozarts. It will be a way more interesting place to live.
LiveInterestingPlaceBuildWay
The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.
ServiceBestCustomerYouTalkNeed
There'll always be serendipity involved in discovery.
DiscoveryAlwaysSerendipityInvolved
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