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W. Edwards Deming Quotes

American - Scientist | October 14, 1900 - December 20, 1993

The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.

W. Edwards Deming

Work Day American Seventy Nothing

People with targets and jobs dependent upon meeting them will probably meet the targets - even if they have to destroy the enterprise to do it.

W. Edwards Deming

People Meeting Meet Will Destroy

If you do not know how to ask the right question, you discover nothing.

W. Edwards Deming

You Know Nothing Question Ask Right

Learning is not compulsory... neither is survival.

W. Edwards Deming

Learning Survival Neither Compulsory

My mother was my biggest role model. She taught me to hate waste. We never wasted anything.

W. Edwards Deming

Mother Hate Me Role Model Never She

Eliminate numerical quotas, including Management by Objectives.

W. Edwards Deming

Management Objectives Including

You should not ask questions without knowledge.

W. Edwards Deming

Knowledge Questions You Ask Without

In 1945, the world was in a shambles. American companies had no competition. So nobody really thought much about quality. Why should they? The world bought everything America produced. It was a prescription for disaster.

W. Edwards Deming

Quality Competition World Thought

The result of long-term relationships is better and better quality, and lower and lower costs.

W. Edwards Deming

Quality Better Result Relationships

Declining productivity and quality means your unit production costs stay high but you don't have as much to sell. Your workers don't want to be paid less, so to maintain profits, you increase your prices. That's inflation.

W. Edwards Deming

Quality You Want High Workers Sell

'Quality' means what will sell and do a customer some good - at least try to.

W. Edwards Deming

Good Quality Customer Will Try Sell

Any manager can do well in an expanding market.

W. Edwards Deming

Manager Well Market Expanding Any

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