British - Businessman | September 24, 1959 -
Great customer service does not come by chance. It is the result of training and ensuring there are enough assistants to serve the customers.
Theo Paphitis
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I can walk all day in malls, shopping centres, high streets - I love it.
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I started work at 13, had three or four part-time jobs, and learnt very quickly the values of work.
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Without hope, the very fabric of our society will fall apart.
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I don't really sleep until gone midnight anyway. It takes me a while to calm down before my mind allows me to switch off.
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Stack the cards in your favour, and in a casino, you'll get arrested and put in prison, but in business and in life, it's the right thing to do.
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The decisions you make when you leave school define the rest of your life. So, in terms of making the right choices for your financial security as you get older, my best advice is to do something you have an interest in and are passionate about, as you'll be working for a long time.
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A small business can survive for a while without making a profit, but if its cashflow dries up, the impact is fatal.
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Take calculated risks and limit your downside.
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No major technological change has ever been instituted by mankind without an array of negative consequences. The motor car has meant liberation for millions, but it has also caused congestion, environmental damage, and a disturbing death toll on the roads.
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If the cash runs out, it's like a heart attack for you and your business. Keep that front and centre of your mind, and you will have financial security and not be struggling to pay the bills.
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My vision is that everyone who has ever won an #SBS retweet from me becomes part of a friendly club. Like-minded individuals can share successes and learn.
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