American - Journalist | -
Quality that significantly exceeds the customer's expectations doesn't seem to pay off. This 'delight the customer' stuff isn't rewarding. One has to be careful about delighting customers too often, because it sort of reshapes customer expectations.
Tahl Raz
QualityExpectationsCustomerPay
Always the notorious red-light district of sports, boxing today is as troubled as it was even in the days when the Mob called the shots. There are too many lawsuits and too few heroes. Absurd mismatches and fraudulent rankings by unaccountable offshore sanctioning bodies have disgusted fans.
TodaySportsBoxingAlwaysHeroes
While professional basketball, football, and baseball players make millions and their salaries represent well over 50% of the billions generated by those sports, the spoils of boxing don't often make it to the boxers.
SportsFootballBaseballBasketball
No sport - maybe no business - is more entrepreneurial than boxing.
BusinessBoxingMoreEntrepreneurial
Anyone can call himself a promoter. Anyone can call himself a promoter and stage a fight. Unlike other professional sports, whose owners collude out of mutual interest in their sport's image and general welfare, there are no real alliances or partnerships in boxing.
SportsFightPartnershipsRealImage
When the founder of World Energy Solutions Inc. assembled his first board in 2000, it consisted of nine investors and friends. The group met quarterly, generally affirming Domaleski's every action. But the Worcester, Mass., company, which auctions electricity and gas credits, lacked customers and financing. It needed more from its board to survive.
WorldSurviveActionEnergyFriends
One of the first acts during the second coming of Steve Jobs as CEO in 1997 was a major board overhaul.
FirstComingCEOBoardSecondMajor
The role of president, as George W. Bush commented in 2000, requires vision, management, and an eye for talent - not so different from that of CEO. But during the first years of Carter's presidency, his Cabinet was anything but businesslike, beset by infighting and meetings that ambled.
VisionTalentManagementEyeFirst
A company logo may be the last thing cost-conscious CEOs focus on when they're looking to jump-start growth. Which is perhaps why it took more than two decades for White Mountain Footwear, a privately held shoe manufacturer based in Lisbon, N.H., to finally give its own emblem some serious thought.
GrowthFocusMountainLookingWhite
A company's logo can be a visual ambassador, one that goes on everything from business cards to delivery trucks. When used effectively, it can be the window into the soul of a brand.
BusinessSoulWindowBrandCards
Companies that have strong graphic identities have built them through years of use.
StrongYearsThroughBuiltUseThem
Fred Segal was founded - by none other than Fred Segal - as a tiny jeans retailer in 1968. In the 1970s Segal, began selling space to employees, starting with his nephew Ron Herman.
SpaceEmployeesNephewSellingJeans
Copyright © 2024 QuotesDict Tahl Raz quotes