American - Businessman | April 20, 1905 - January 22, 2002
Make life exciting, and you live longer.
Stanley Marcus
LifeLiveYouExcitingMakeLonger
Consumers are statistics. Customers are people.
PeopleStatisticsCustomersConsumers
I thought: 'It would be great to create a series of clothes that looked like that tree.' Clothes that gave you the green of the leaf and the warm brown of the underside of that leaf and the vanilla colored blossom.
GreatTreeGreenLeafThoughtWarm
You have to empower your sales staff to use their judgment and go beyond the standards set down on paper and by the computer.
YouDownGoBeyondSalesEmpower
Owners of valuable works of art don't give to institutions that don't provide good air conditioning and have good shows.
GoodArtAirGiveAir Conditioning
As goods become more standardized - and mass production has that effect, standardizing product - the distinguishing factor between one store and another is going to be how skillful stores are in satisfying customers and making it a pleasant experience instead of a hostile experience.
ExperienceProductBecomeMoreGoing
It ought to be self-evident common sense that service is important to sales. But it's not.
ServiceCommon SenseImportantSales
Textiles embody all the dimensions of art: color, innovation, talent.
InnovationArtTalentColorEmbody
I took to heart the instructions my father drilled into my head. Respect the customer. Pay attention to her. Take her package to her car. You broke your neck to get what she wanted because you never knew when the next customer would come along.
FatherCarHeartRespectAttention
I love to sell, to visualize something for someone and make them see it.
LoveSomeoneVisualizeSeeSell
There's a right way to sell and a wrong way to sell.
WrongWayRightSellRight Way
Running those poor steers back and forth in the heat is ridiculous. What they ought to do is put the steers in the convention hall and run the delegates.
BackRidiculousRunPoorHeatForth
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