American - Businesswoman | -
Agility is fundamental to leading a team through times of change.
Sandra E. Peterson
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As a woman, this is one of these areas where you have to walk a fine line: the classic, 'Are you soft and squishy, and you hug everybody, and you're a cheerleader?' versus, 'Are you the hard-nosed you-know-what female dog?'
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Managing through ambiguity can be difficult for even the most experienced leaders. Defining a clear set of goals for your team demonstrates that there is an end in sight. However, it's crucial during this time to move through the transition in phases.
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Build an environment that empowers your team to take risks. Set metrics for what needs to be achieved and measure against them to track progress along the way. If targets aren't being met, challenge your team to reassess and come back with a new strategy. And create a culture where people are awarded for challenging the status quo.
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Most women I know who have been successful in business, it's because they've been willing to take on the risky challenge that other people would say, 'Oh, I'm not sure I want to do that.'
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When I walk into a new organization and I don't know the industry or the people, which has always been the case, I do a few things. One is I think about the business from the outside in.
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One of the things I've learned is people are smart, and they understand what should be done. They understand what the challenges are, but they're not always able to have their voices heard.
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If you look at my career, I've taken on a lot of risky roles.
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I am very comfortable not being the expert and actually putting people who work for me forward. I don't need to know all the answers, and I don't need to be the one who's out there up front.
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I don't compromise at all on how people lead and manage other people. I don't want to work in an environment where people are belittled and berated.
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I don't believe in management by fear. I also won't sacrifice the future of a company for a quarter.
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I consciously make an effort to get to know some of the women who may be in the middle of the organization - they're not at senior management levels - and try to figure out whether there's a new opportunity they can take on that enables them to shine and succeed in a way they may not have in the past.
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