American - Businesswoman | -
The people inside the company, generally two to three levels down, they know best what's wrong and how to fix it. It's just that their voices aren't being heard. I listen for words, tonality, and language.
Sandra E. Peterson
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If I'm sitting in an office, I'm not doing my job.
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There is value in finding a combination of internal people, stretching them and seeing their potential, then marrying that with someone from the outside.
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I always remember what's the most important thing - my kids.
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People need to go back and remember what it was once like to lead businesses in emerging markets.
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Honestly, my secret is I pick really, really good people around me.
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I don't need to spend hours in meetings, because I can have a two-minute conversation with a colleague who is pretty damn smart and who knows how to get the job done. And, if he needs my help on something, he'll let me know.
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I always remind my team to take a step back and ask themselves, 'Why are we doing this?' For us, 100% of the time, it is to better serve our patients, consumers, and customers. This is a great question to come back to when your team is losing focus; it reduces stress and mobilizes people to get excited about the collective possibility.
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The reality is that unless you understand the regulatory environment and payment structure, you can't revolutionize it. I think most tech companies and startups have come to this realization: that you have to partner with people in the ecosystem.
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