American - Businessman | May 26, 1947 -
While stores continue to be a very important part of our business, there is no mistaking the fact that the customers' shopping preference, measured by both traffic and sales, continues to move to a virtual experience.
Richard Hayne
BusinessExperienceShoppingTraffic
Over time, demand from Registry should help support the home product expansion initiative and vice-versa.
HomeTimeSupportHelpInitiative
Quite frankly, the Urban brand organization became too siloed, with too little communication across functional areas. The great creativity that has been the hallmark of our success became stifled.
SuccessCommunicationGreatBrand
There is no question that there is a capability that the Internet affords us to get a closer look at the customer and to be closer to the customer.
InternetCustomerLookQuestionUs
If we go and see hundreds of different market resources, you are seeing hundreds of different points of view, and once in a while, my experience is, you will come across one or two that are just outstanding, and you never would have thought of them.
ExperienceThoughtViewYouSeeing
In Asia, Free People, along with World Co., Ltd. of Japan, will launch a shop in Shinjuku and a freestanding store and wholesale showroom in Harajuku.
PeopleWorldFreeWillLaunchAlong
In the direct-to-consumer channel, we continue to look at the entire world as an extension opportunity for all of our brands.
OpportunityWorldLookContinueOur
We have built brands that resonate deeply with our customers. Our strategy to grow these brands is clear, and we have strong teams in place to execute this strategy. That is our formula for success.
SuccessStrongGrowStrategyPlace
Each brand leader is focused on ensuring that the brand relationship with its customer is strong and differentiated. To accomplish this differentiation, we plan to offer her even more unique product and talk with her in new and exciting ways.
LeaderRelationshipStrongBrandNew
At URBN, we see ourselves as customer specialists, a collection of brands, each one specializing in one particular customer group, a particular lifestyle or a life stage. We offer her things she wants in environments that inspire her. We talk to her and listen to her ideas and opinions.
LifeIdeasInspireCustomerOpinions
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