American - Businessman | June 18, 1926 - August 18, 2001
Quality has to be caused, not controlled.
Phil Crosby
QualityControlledCaused
Selecting the right person for the right job is the largest part of coaching.
JobRight PersonCoachingPerson
Making a wrong decision is understandable. Refusing to search continually for learning is not.
LearningDecisionSearchWrong
Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.
QualityOrganizationResultFabric
If anything is certain, it is that change is certain. The world we are planning for today will not exist in this form tomorrow.
ChangeTodayTomorrowWorldPlanning
Successful people breed success.
SuccessPeopleSuccessful People
You don't have to be noisy to be effective.
YouEffectiveNoisy
The audience only pays attention as long as you know where you are going.
LongAttentionYouKnowAudience
We can spend our whole lives underachieving.
WholeOurSpendLives
No one can remember more than three points.
RememberThreeMoreThanPoints
A rule to live by: I won't use anything I can't explain in five minutes.
LiveExplainAnythingRuleMinutes
Eliminating what is not wanted or needed is profitable in itself.
ProfitableWantedNeededItself
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