American - Businesswoman | -
There's no more important consumer product today than a cell phone.
Mary Dillon
TodayCell PhonePhoneImportant
At the end of the day, especially in retail, you've got humans serving humans. And really, the more engaged and happier the associates are, the happier our guests are. It's not complicated.
DayEnd Of The DayEndYouMoreGot
Amazon has done something for all of retail, which is resetting the customer expectations about how quickly and easily you can get things.
ExpectationsCustomerYouDoneGet
I'm the biggest fan of face-to-face communication.
CommunicationFace-To-FaceFan
The best way to build the best workforce is to focus on the largest talent pool you have.
BestFocusTalentYouPoolBuild
I didn't want Ulta to be thought of as the retailer for discounts. I wanted Ulta to be known as a beauty retailer.
BeautyThoughtWantWantedKnown
We are never complacent. My job is to make us look 10 years out and be prepared.
JobLookBe PreparedNeverOutUs
Most Americans actually need to have both people working, and it's a luxury and something to celebrate if you can make a choice like this. And this choice isn't for everyone. But it's nice to not have to worry about what time does daycare close.
TimePeopleCelebrateWorryLuxury
Guests who shop at Ulta know exactly what we're about. People who have not shopped at Ulta or have not shopped at Ulta for a long time have a fuzzy image. And that's what I'm all about sharpening and elevating.
TimePeopleLongKnowLong TimeWho
One thing I love about the beauty industry is that there are so many entrepreneurs, so much creativity, such a fun pipeline of products.
LoveBeautyCreativityFunIndustry
Until Amazon creates a drone that can cut your hair, there's a physical and real reason to come to the store.
HairRealReasonCutComeYour
We are really focused on the beauty enthusiast... but also, as you know, everybody has got a great phone in their pocket. Everybody is taking pictures. Who doesn't want to look good in a picture? I don't know anybody who doesn't.
GoodBeautyGreatPictureYouLook
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