Margaret Heffernan Quotes

American - Businesswoman | 1955 -

For good ideas and true innovation, you need human interaction, conflict, argument, debate.

Margaret Heffernan

GoodInnovationIdeasConflictYou

The cell phone has become the adult's transitional object, replacing the toddler's teddy bear for comfort and a sense of belonging.

Margaret Heffernan

Cell PhonePhoneComfortBelonging

When you use words loosely, without care and consideration, you erode trust in yourself and in what you're saying. When you squander words, you diminish your power.

Margaret Heffernan

PowerTrustWordsYourselfSaying

A great advantage of a large corporation is supposed to be the large pool of talent in which its leaders can find and groom high achievers and successors.

Margaret Heffernan

GreatTalentFindPoolGroomHigh

All businesses and jobs depend on a vast number of people, often unnoticed and unthanked, without which nothing really gets done. They are all human and deserve respect and gratitude.

Margaret Heffernan

GratitudeRespectPeopleDoneDepend

Many CEOs and leaders think that silence is indeed golden, that consensus is bliss. It is - sometimes. But more often what it signifies is that there are no respected processes for surfacing concerns and dissent.

Margaret Heffernan

SilenceThinkSometimesGoldenBliss

Those in powerless positions aren't about to complain about bullying bosses, abusive supervisors or corrupt co-workers. There is no safe way to do so and no process that promises redress.

Margaret Heffernan

BullyingPromisesProcessWaySafe

Everywhere I look, there are ads marking Mother's Day. Mostly they conform to stereotype: flowers, jewelry, perfume. Not a lot of books. Not many computers. Few tools. Little that's useful.

Margaret Heffernan

MotherDayFlowersJewelryComputers

One of the sad truths about leadership is that, the higher up the ladder you travel, the less you know.

Margaret Heffernan

LeadershipSadTravelYouLadderUp

Everyone I know feels harassed by email which has invaded their waking and sleeping hours.

Margaret Heffernan

KnowSleepingEveryoneEmailHours

The best remote companies I've seen do almost everything online, via email and telephone. But they also get together face to face on a regular basis.

Margaret Heffernan

BestTogetherFaceGet TogetherSeen

I hate people walking down the street listening to the soundtrack of their lives which responds to them but not their setting. I hate the overspill of sound which metro and subway riders are oblivious to because they notice no one and nothing around them.

Margaret Heffernan

HatePeopleListeningWalkingDown

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