American - Businesswoman | -
In the beginning of Booking.com, we were travelling around Europe a lot. Sometimes we'd do five cities in a week.
Gillian Tans
BeginningWeekSometimesEuropeFive
Booking.com has been very good at performance marketing. That's how we grew our business.
GoodBusinessPerformanceMarketing
We are putting a lot of investments behind building customer loyalty. We need to make sure we keep investing in the right tech that will help customers. If we keep doing that well, we will keep progressing.
LoyaltyBuildingDoingCustomerHelp
Whether you are checking luggage or bringing a carry-on, always weigh and measure your bags to make sure they are below the airline's size and weight restrictions. Excess baggage fees can be costly. Avoid all baggage fees by only bringing a carry-on.
YouMeasureAlwaysSizeSureWeight
Pack snacks. Food prices once you pass through airport security or within blocks of a major tourist attraction can be double the price. Pack travel-friendly snacks or visit a grocery store in the destination you are visiting to get a better price.
FoodDestinationBetterYouSecurity
Understand tipping culture. Whereas Americans tip 15-20% when dining out, most European countries don't tip, as a service charge is typically included in the bill. Make sure you're not over-tipping by doing research before traveling.
ServiceCultureResearchDoingYou
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