American - Businessman | October 3, 1947 - September 14, 2015
The people who come to work deserve to be paid properly, and there's no excuse. I could understand someone making a small error, but sometimes people make systematic errors, and that's not right.
Fred DeLuca
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It's tough for people to get into business, especially a small business.
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The payroll tax is affecting sales. It's causing sales declines.
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If I were in charge of the government, I would index the minimum wage to inflation, so that way, everybody knows what they can count on.
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Six months after we started, in 1964, there was a day when we sold only seven sandwiches. If we'd taken all the money from the register, we couldn't have paid an employee, much less the food or the rent or all that. It could have been a turning point. We could have given up.
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There's huge access to information. If you need to learn something, you can go on the Internet and learn very quickly. You can reach across miles and miles to find companies that can assist you.
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We give great value for our franchisees: They can build a store for well under $200,000. And we have extremely simple operating systems. The preparation is mostly done in front of the customer. That simplicity is really what attracts our Subway franchise. You see it, and you can do it.
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Subway is a real point of pride. We have influenced the way people eat.
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If someone wants to eat healthy, they can do that and get the sandwich exactly right. I'm so pleased we're able to influence so many people and their eating habits.
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I don't have much of a bucket list. I don't have a lot of needs and desires.
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I guess that's one of the benefits of being sick. Your wife lets you have a big-screen TV in the living room.
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You have to be able to communicate the vision to the people in your organization so that they know where and how they should direct themselves on a day-to-day basis.
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