You know your business model is broken when you're suing your customers.
BusinessBrokenYouKnowCustomers
Our customers do not differentiate between channels, and now, neither will we.
NowWillCustomersBetweenChannels
I'm a big fan of all-you-can-eat plans, because they're simpler for customers.
PlansBigBecauseBig FanCustomers
We need to take excellent care of our customers, and do so at a profit.
CareProfitNeedTakeCustomersOur
The way management treats associates is exactly how the associates will treat the customers.
ManagementTreatWillWayCustomers
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