W. Edwards Deming Quotes
No one knows the cost of a defective product - don't tell me you do. You know the cost of replacing it, but not the cost of a dissatisfied customer.
No one knows the cost of a defective product - don't tell me you do. You know the cost of replacing it, but not the cost of a dissatisfied customer.
When the founders retire, it's always difficult for the second generation and third generation.
GenerationDifficultAlwaysRetire
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