Thomas J. Watson Quotes

The toughest thing about the power of trust is that it's very difficult to build and very easy to destroy. The essence of trust building is to emphasize the similarities between you and the customer.

Thomas J. Watson

Recitation: by Male by Female

Author Biography

  • Author Profession: businessman
  • Nationality: american
  • Birth: February 17, 1874 - June 19, 1956

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