Canadian - Businessman | 1973 -
I almost never go to news sites - it's overwhelming how much content is out there. But I will pay attention to what my friends are picking up and sharing.
Stewart Butterfield
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If one engineer at a startup tries Slack and says, 'I hate it. I am not going to use this,' that's it for us. We won't get evaluated.
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We created materials to explain Slack to individuals - what it was for, how it worked, what you're supposed to do - but we also built resources for team administrators. We wanted to give them ammunition to help convince the team.
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Inside all the computers of any large corporation is every decision that gets made. But people spend a huge amount of time trying to find the correct piece of information.
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Anything we can do that lets people find information more quickly is something we're interested in.
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A lot of companies lock up for a few weeks once a year for performance reviews. But there's a way to collect feedback in real time from Slack so that by the end of the year, you've already stored up all of this information.
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Slack is actually a technical term in product management that means the excess capacity the system has to absorb any failures or to take on new work. That's something that was really on our minds when we came up with it.
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Internally, we sometimes say Slack is like a nervous system, connective tissue, or the internal network.
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I think we are reluctant to move people out of an organization when there is not a good fit. It is typically not because someone is stupid or lazy or incompetent; it is a lot more subtle than that.
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The most productive employees, from my experience, are those who go home at 5:30 P.M. but are hyperfocused at work. People can only think really hard for six to eight hours a day.
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If you work at a 10,000-person company, and you're using e-mail as the primary means of communication, then you probably have access to a couple hundredths of 1 percent of all the communications happening across the company. But if you use Slack, you might have access to 10 or 20 percent.
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People tend to overestimate the short-term impact of technological change. In the short-term, it's not going to make that much of a difference.
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