American - Lawyer | May 3, 1959 -
I actually thought that the marketplace was pretty imbalanced when the consumer bureau was first created and financial institutions did not have someone looking carefully over their shoulder to look after the interest of consumers.
Richard Cordray
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I'm not going to stand by and ignore things that I think are important to talk about.
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My job at the CFPB, as President Obama told me when he interviewed me, was to stand on the side of people in the financial marketplace and see that they were treated fairly.
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Over the years, I think, more and more, I've come to recognize that my parents - not in a didactic or explicit way, but in a very powerful way by their example - gave me a sense that government could be a force for good.
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It makes me mad to see people in government serving themselves at our expense.
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I think government is serious business and important.
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We pursued many actions against foreclosure rescue scammers who were reaching into the pockets of desperate people in an effort to steal what little remained as they sought to keep their homes.
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I know from my own experience that lawsuits can be a very slow, wasteful, and needlessly acrimonious way to resolve a problem.
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We marked a milestone for consumer empowerment when we began to publish consumer complaint narratives which allow people to share in their own words their experiences in the consumer financial marketplace.
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Reasonable regulations are essential to protect consumers from harmful practices and ensure that consumer financial markets operate in a fair, transparent, competitive manner.
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Our job, which Congress gave us, was to protect consumers. That work needs to be done in our communities for people regardless of what happens with elections, regardless of what happens with particular people and particular offices, and that is something that I have tried to stress at my agency.
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It's not a long-term business model to take advantage of your consumers in ways that are not sustainable.
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