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Peter Drucker Quotes

American - Businessman | November 19, 1909 - November 11, 2005

The most important thing in communication is hearing what isn't said.

Communication Said Important Hearing

Unless commitment is made, there are only promises and hopes... but no plans.

Commitment Promises Plans Hopes Made

Management is doing things right; leadership is doing the right things.

Leadership Management Doing Right

The best way to predict the future is to create it.

Future Best Create Way Predict

Rank does not confer privilege or give power. It imposes responsibility.

Business Power Responsibility Rank

Efficiency is doing things right; effectiveness is doing the right things.

Efficiency Doing Right Things

The entrepreneur always searches for change, responds to it, and exploits it as an opportunity.

Change Business Opportunity Always

Follow effective action with quiet reflection. From the quiet reflection will come even more effective action.

Reflection Action Quiet Will Follow

The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.

Service Customer Marketing Know Aim

There is nothing so useless as doing efficiently that which should not be done at all.

Doing Done Nothing Useless Should

Most of what we call management consists of making it difficult for people to get their work done.

Work Business People Management Done

The only thing we know about the future is that it will be different.

Future Be Different Know Will Only

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