American - Businesswoman | May 13, 1965 -
I believe all positive things and negative things are valuable because they shape you.
Natalie Massenet
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Even if I am predisposed to shop online, I see bricks and mortar as part of marketing.
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I don't have a mentor in the strict definition. I take as much advice and inspiration as I can from the people I am close to.
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People ask if I walk around and pinch myself. Yes, I do.
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Once you start a business, you have to grow it and grow with it - starting a business is not just for Christmas.
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What seems like a crazy idea today eventually grows. It's a 'with hindsight' thing. One day, someone will turn around and say, 'That was genius.'
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The United Kingdom has traditionally been a very small market, and even though you had such a creative group of designers, they represented a risk to department stores.
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People always say to me, 'You've really strived to redefine retail.' But the reality is, I wanted to redefine magazines.
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I believe that all brands will become storytellers, editors and publishers, all stores will become magazines, and all media companies will become stores. There will be too many of all of them. The strongest ones, the ones who offer the best customer experience, will survive.
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Work means independence. It allowed me to shape my life on so many levels.
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People always ask is it hard being an entrepreneur and a mum, and the answer is 'yes.'
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When I started Net-a-Porter, I knew nothing. And I was pregnant. Starting a new venture and being pregnant for the first time are pretty similar in many ways. If you knew what was going to happen to you, you wouldn't venture down that road.
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