American - Writer | -
Thinking is the place where intelligent actions begin. We pause long enough to look more carefully at a situation, to see more of its character, to think about why it's happening, to notice how it's affecting us and others.
Margaret J. Wheatley
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For us, someone who is willing to step forward and help is much more courageous than someone who is merely fulfilling the role.
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I think we have to notice that the business processes we use right now for thinking and planning and budgeting and strategy are all delivered on very tight agendas.
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When we can lay down our fear and anger and choose responses other than aggression, we create the conditions for bringing out the best in us humans.
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I'm sad to report that in the past few years, ever since uncertainty became our insistent 21st century companion, leadership has taken a great leap backwards to the familiar territory of command and control.
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I think a major act of leadership right now, call it a radical act, is to create the places and processes so people can actually learn together, using our experiences.
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There are many benefits to this process of listening. The first is that good listeners are created as people feel listened to. Listening is a reciprocal process - we become more attentive to others if they have attended to us.
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Our willingness to acknowledge that we only see half the picture creates the conditions that make us more attractive to others. The more sincerely we acknowledge our need for their different insights and perspectives, the more they will be magnetized to join us.
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Listening moves us closer, it helps us become more whole, more healthy, more holy. Not listening creates fragmentation, and fragmentation is the root of all suffering.
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Whatever life we have experienced, if we can tell our story to someone who listens, we find it easier to deal with our circumstances.
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Aggression is the most common behavior used by many organizations, a nearly invisible medium that influences all decisions and actions.
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When leaders take back power, when they act as heroes and saviors, they end up exhausted, overwhelmed, and deeply stressed.
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