British - Author | -
CEOs hate variance. It's the enemy. Variance in customer service is bad. Variance in quality is bad. CEOs love processes that are standardized, routinized, predictable. Stamping out variance makes a complex job a bit less complex.
Marcus Buckingham
LoveServiceHateQualityJobBad
Gen Y is really quite distinct from Gen X; it's really self-involved and very narcissistic - their cameras are filled with pictures of themselves; Facebook, it's about me. It's a generation that's been pampered by their parents and their schools, given prizes for just taking part.
ParentsMeGenerationPicturesBeen
Men have the choice to arrange their schedules so they can pick up the kids from school twice a week. And they have the choice not to, and then to feel guilty about this choice.
MenSchoolFeelWeekChoiceGuilty
Americans just love convening. They are a convention-happy country and they love to get together to talk.
LoveTogetherGet TogetherCountry
We need to say goodbye to the traditional methodologies of corporate universities.
GoodbyeSayNeedCorporate
I think a good business book has one coherent idea that is richly played out.
GoodBusinessBookThinkOutIdea
Life's tricky for women because they have to make more choices than men. And yes, choice is good, but boy, you better be an expert choice-maker.
LifeGoodWomenMenChoicesBetter
Most of my work has been in corporations, studying how you build an organization that helps people to identify and work to their strengths.
WorkPeopleOrganizationYouBuild
Every company wants to know how to find and keep highly talented women in the workplace.
WomenFindKnowWorkplaceCompany
My career expertise is as a psychometrician - somebody who builds tests to measure personality. Companies would employ me to build interviews to measure the talents of people before they were hired.
PersonalityPeopleMeMeasureCareer
We dream of having a clean house - but who dreams of actually doing the cleaning? We don't have to dream about doing the work, because doing the work is always within our grasp; the dream, in this sense, is to attain the goal without the work.
WorkDreamsDoingHouseDreamGoal
Passion isn't something that lives way up in the sky, in abstract dreams and hopes. It lives at ground level, in the specific details of what you're actually doing every day.
DreamsPassionDaySkyDetailsYou
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