American - Businessman | August 15, 1953 -
I think for leadership positions, emotional intelligence is more important than cognitive intelligence. People with emotional intelligence usually have a lot of cognitive intelligence, but that's not always true the other way around.
John Mackey
LeadershipIntelligencePeopleThink
It's competition that forces companies to get out of their complacency.
CompetitionComplacencyOutGet
Good leaders need to be able to connect to all of those around them. This is especially true at Whole Foods, where we have a very team-oriented culture.
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Your typical business just measures the metrics that have to do with the profitability of the business one way or another. But you can have metrics that measure employee happiness and the morale. You can also do direct customer surveys; you can track it over time. You can do supplier satisfaction scores as well.
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Any type of political ideology is going to have a lot of different variants of it.
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The great thing about a culture is that once you really get it going, it evolves on its own. It's self-organizing. It's dynamic. It just feeds on itself.
GreatCultureYouOwnGoingGet
I kind of have this sense of mission now when we talk about success: I'd really like Whole Foods to contribute to the healing of America, and the success of that may be measured in decades rather than in months, but I think we're on the way to doing it.
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I've been doing long-distance backpacking since 2002 when I hiked the Appalachian Trail. You start to calm down and relax and get into the slower rhythm of nature.
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I really do believe that America has this weight problem - obesity issues - and we have all these diseases that we get - heart disease, cancer, diabetes, autoimmune diseases - that are primarily lifestyle diseases.
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I believe our philosophy of conscious capitalism will eventually be widely adopted primarily because it is a better way to do business, and it creates more total value in the world for all of its stakeholders.
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The right actions undertaken for the right reasons generally lead to good outcomes over time.
GoodTimeRightOverLeadActions
The way most people approach business - and the way they mostly teach in business school - involves the analytical mind. It divides it up and looks at parts in isolation.
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