- Businessman | -
There's a whole load of stuff in life that is worth documenting. You see it every day but don't even notice.
Jan Chipchase
LifeDayWorthYouEvery DaySee
I find buying a bicycle is a great way to stay in touch with people.
GreatPeopleBicycleFindTouchWay
Tokyo - still - offers the most tightly integrated infrastructure, where smooth, technology-driven experiences take place when engaging in everyday actions, such as verifying personal identity, paying for goods, and buying tickets.
IdentityPlacePersonalEveryday
I spend a lot of my time looking into people's bags and handbags - with their permission, of course.
TimePeopleLookingHandbagsMy Time
The mobile phone is used from when you get up in the morning and is often the last thing you interact with at night.
MorningNightYouPhoneUpUsed
From my time at Nokia, I've seen the 99% positive and occasionally negative impact that communication tools can have on people.
PositiveCommunicationTimePeople
China in particular is an absolutely fascinating place to be. Culturally and politically and economically it's becoming more and more relevant. If you look at how China is perceived in different parts of the world, you can recognize it's very dynamic. It's also challenging what it thinks of itself.
WorldYouLookPlaceMoreChina
I specialise in taking teams of designers, psychologists, usability experts, sociologists and ethnographers into the field. It's called 'corporate anthropology,' but personally I'm more comfortable with 'design research,' because I'm not an anthropologist by training.
TrainingResearchDesignComfortable
At Nokia, we have an internal market for ideas. There could be someone in Nokia who wants research, and they will come to us.
IdeasResearchSomeoneWillMarket
Cultural comparisons are good because they can tell you about what's similar, but also sometimes they make it easier to see obvious differences.
GoodYouDifferencesSometimesSee
China is not a country, it's a continent. India is not a country, it's a continent.
CountryIndiaChinaContinent
China has a bigger middle class than the entire population of Europe.
ClassEuropeChinaBiggerMiddle
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