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Herb Kelleher Quotes

American - Businessman | March 12, 1931 -

I tell my employees that we're in the service business, and it's incidental that we fly airplanes.

Business Service Fly Employees Tell

Your employees come first. And if you treat your employees right, guess what? Your customers come back, and that makes your shareholders happy. Start with employees and the rest follows from that.

Happy Start Treat Rest Employees

Wild Turkey whiskey and Philip Morris cigarettes are essential to the maintenance of human life!

Life Maintenance Human Wild Whiskey

One piece of advice that always stuck in my mind is that people should be respected and trusted as people, not because of their position or title.

People Mind Advice Always Position

The spirit of Southwest Airlines is exuberant, it's caring, it's dedicated, it's diligent, it's fun, it's rewarding, it's a joy.

Fun Joy Caring Spirit Southwest

The people of Southwest have always been my pride, my joy and my love. Their indomitable dedication and esprit de corps have taken Southwest from a three-airplane dream to a 500-airplane reality.

Love Dedication Joy People Pride

It is my practice to try to understand how valuable something is by trying to imagine myself without it.

Myself Practice Trying Understand

You can't have a mid-life crisis in the airline industry because every day is a crisis.

Day You Every Day Crisis Industry

Just because you don't announce your plan doesn't mean you don't have one.

Plan You Just Because Mean Just

I'd say my mother made more of a difference to me than anyone else did. I know that's a conventional and perhaps mundane answer, but my family was blown apart at the start of World War II.

Family Mother War Me World Start

I've found that many of the greatest ideas surface in bars because that's where many people cultivate inspiration.

People Ideas Inspiration Greatest

A company is stronger if it is bound by love rather than by fear.

Love Fear Stronger Company Rather

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