American - Businessman | -
VCs are good at asking questions.
Glenn Kelman
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Thinking constantly about world domination can give you a little vertigo. The way I usually get through my day is by limiting my horizon to serving the next few customers or increasing revenues in the next few months.
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People knew about IBM before they knew about Apple. Sometimes it takes a little longer for better to win.
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We don't need to take the world by storm. We just need to make our customers happy, and when we do that, the word spreads.
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Everybody has been told already that they're too shy, too aggressive, too emotional, too reserved. They know what their fatal flaw is. They know the one thing to do to get better. But they just don't commit to changing because they feel a little bit in love with it, a little bit in love with the way they've been.
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I wanted to solve every real estate problem with software.
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So many tech companies have embraced a mission that they say is larger than profits. Once you wrap yourself up in a moral flag, you have to carry it to the top of other hills.
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If your values don't alienate anyone, it is just platitude.
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Once you become more like Madison Avenue, you become acutely sensitive to what's going to annoy your clients.
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Steve Jobs knows how to hold his hand out, to build beautiful products and make people pay for them.
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At different points, I applied to graduate school. I got into medical school. I thought about being a writer. I thought about being an investment banker. I just didn't know what I wanted to do with myself. I think the thing that best suits me about being a C.E.O. is that you get to exercise many different talents and wear many different hats.
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When I was trying to write a novel, I ran out of money, and I was delivering packages on a bicycle. And I finally connected with these guys who started a software company, and almost serendipitously fell into that. I felt like they were goofy guys and that I was a goofy guy.
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