American - Businessman | November 1, 1915 -
When I choose what I do, I ask, 'Does it make a difference?'
Frances Hesselbein
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Leadership is not a basket of tricks or strategies or skills that you pull out. Leadership begins with the quality of the person.
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One of the management imperatives in the '90s is managing diversity. Whatever the organization, when the constituents of that organization look at the board and management staff, they need to find themselves.
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The real leader redefines or defines the mission in a very powerful way so that people understand it; it permeates the organization.
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At a young age, I learned from my grandmother that I should respect all people. Her lessons were defining moments in my life and determined the type of leader that I would become.
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I thought I'd never leave Pennsylvania. And I never imagined that I'd one day have the chance to lead the largest organization for girls and women around the world.
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If you are building a corporate culture of greatness, you have to define culture on your own terms and with the people you work with.
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In 1976, I was invited to interview for the CEO position of the Girl Scouts of the U.S.A.
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I never had any question about the direction we were going in at the Girl Scouts. We shared our mission and research with all levels of leaders from the very beginning - a concept I created, using cups and saucers, called 'circular management.' Everyone was on a team; there were no superiors or subordinates. There was respect for all people.
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I always had this philosophy that only the best is good enough for those who serve girls.
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I had read everything Peter Drucker ever wrote.
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The Millennial mindset is one on the pulse of changing technology. They multi-task and enjoy a challenge. They need projects that utilize their knowledge and skills that can connect with their philosophical or deeper interests.
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