Chilean - Politician | January 9, 1943 -
Our best comes out when we have honest discussions.
Fernando Flores
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Great work is done by people who are not afraid to be great.
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I made my own assessment of my life, and I began to live it. That was freedom.
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Hope is the raw material of losers.
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A feel-good style can be a symptom of unawareness or lack of caring.
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Our worst comes out when we behave like robots or professionals.
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But every company of the future is going to be in the business of exquisite care - which means quick turnaround time and convenience. To deliver exquisite care, you need an organization that coordinates well and listens well.
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You have one big mythology in your favor: Everyone believes that you Europeans are impeccable. But I know you are jerks.
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When trust improves, the mood improves.
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When I left prison, I had to figure out how to embrace my past.
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I never blamed Pinochet, or my torturers, or external circumstances.
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I never told a victim story about my imprisonment. Instead, I told a transformation story - about how prison changed my outlook, about how I saw that communication, truth, and trust are at the heart of power.
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