American - Public | February 3, 1931 -
What must occur is a greater recognition by investors of their individual responsibility.
Arthur Levitt
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Although the Internet makes it seem as if you have a direct connection to the securities market, you don't. Lines may clog; systems may break; orders may back-up.
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One way for investors to protect themselves from a rapid change in the price of a stock is to use a limit order rather than a market order.
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Another misconception is that an order is canceled when you hit 'cancel' on your computer. But, the fact is it's canceled only when the market gets the cancellation.
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Firms need to ensure that their ability to provide effective customer service keeps pace with their growth. If you're marketing your firm to new customers, you better be able to provide them service when they do business with you.
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