American - Businessman | -
One thing I've come to learn about myself is that I have to keep going.
Andrew Mason
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Most small business owners are not particularly sophisticated business people. That's not a criticism; they're passionate about cutting hair or cooking food, and that's why they got in the business, not because they have an MBA.
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I think if there's any difference between me and a traditional CEO, it's that I've been unwilling to change myself or shape my personality around what's expected.
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I've been very lucky, from the beginning. I've found that as long as you're fundamentally good - as long as you're not being bad to people - people give you a lot of room to be yourself, because being yourself is being honest. And that's what people want to see.
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I'm just not used to talking that much about myself. It feels strange.
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I just like to build things and do things.
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If you're open with people and provide context for the decisions that your making, customers will stick with you.
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Groupon as a company - it's built into the business model - is about surprise. A new deal that surprises you every day. We've carried that over to our brand, in the writing and the marketing that we do, and in the internal corporate culture.
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One of the things I realized... is how few success stories there are in websites or products or businesses that exist primarily for an altruistic purpose.
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Most of the time, the things that really change the world exist for something fundamentally selfish and then the world-changing ends up being a side-effect of that.
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You've got to go out there and kill what you're going to eat.
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In music, which was my world before, you've got thousands and thousands of years of great ideas that have already been thought of. But the internet is basically 20 years old. So you can be way stupider and still have world-changing ideas.
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